The Direct Debit Request form now displays applicable fees for acceptance

Release Date: 10 October 2021 | Finance and Payments

When inviting your owners to authorise direct debit, the online direct debit request form now displays the processing fees applicable to each owner's preferred method of payment.

The fees charged by Thoroughbred Payments differ based on whether the owner chooses to authorise direct debit from their bank account or credit card, and if they are paying by credit card, which type of card. So upon specifying their preferred method of payment, the applicable fee displays.

The owner can then review the processing fee and either Accept or go back to the Select Pay Method screen. 

Of course, this only applies if you have setup your merchant account with Thoroughbred Payments to require owners to pay this processing fee.

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