How does Prism measure Clear Days when recording Procedures?
To be safe, we start counting "clear days" from the following day. So if you give the horse a treatment on the 1st and it has a clear day buffer of 3 days, Prism counts the 2nd, 3rd and 4th as clear days and the horse is able to race/trial on the 5th.
Please note this is a guide only and you are responsible for presenting your horse clear on Race Day.
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An owner unsubscribed by mistake. How do I add the owner back into Prism?
Currently this feature is not supported by Prism. If you wish to add an owner that unsubscribed back into your mailing list, please email support@prism.horse and we will do it for you.