Prism Support Centre

Welcome to the Prism Support & Learning Centre. We invite you to search across all content via the search bar above.

Explore all Training, New Feature Releases and answers to Frequently Asked Questions via the links below.
    • Knowledge Base

    • Training

      These training articles are the key to maximising the benefit of your Prism subscription.
    • Release Notes

      Learn about all the new features and improvements to the Prism platform.
    • Frequently Asked Questions

      Browse our answers to some frequently asked questions.
    If you need some more help, add a Support Ticket via the button at the bottom of this page and a member of our support team will respond as soon as possible.
      • Recent Articles

      • [Horse Notes] Customise Horse Blood Profile Note results

        1 October 2022 | New Feature | Stable & Farm Management | Horse Notes You can now configure the list of possible results for Blood Profile Notes, and record results and description as a Horse Note. Navigate to Master Config. In the Horse Note Screen, ...
      • How to email the Managing Owner of one or more mares

        Managing bookings, mare status and general communications with each mare owner is a constant challenge. That's why we include an email function within the Breeding Dashboard. From the Breeding Dashboard, first apply any relevant sorting and filters ...
      • Analytical Dashboards

        Subscribers to Prism PLUS can now view several advanced analytical dashboards. Communications Stable/Farm Operations Owners Finance Industry Benchmarks You must be logged in as your Prism Master Admin user account to access these dashboards. Click on ...
      • [Prism PLUS] Analytical Dashboards

        09 August 2022 | New Feature | Prism PLUS Subscribers to Prism PLUS can now view several advanced analytical dashboards Communications Stable/Farm Operations Owners Finance Industry Benchmarks You must be logged in as your Prism Master Admin user ...
      • [Prism PLUS] Sync horses from your Prism portal to your E-Trakka account

        If you are a subscriber to the Prism PLUS module, you can now synchronise all racehorses from your Prism account to your E-Trakka account. This saves double entry of horses and reduces ongoing management. Specifically, this synchronisation will: Sync ...