Get started with the Prism app
Your Prism Master user and all staff members added to your Prism account can login to the Prism app on Android or Apple iOS devices.
Your Prism subscription includes unlimited use of the Prism app. To login to the Prism Mobile App, use the same username/email and password that you use to access the Prism web portal.
Owners can also login to the Prism app using their owner login credentials.
Download now
Download the Prism app for your Android or Apple iOS mobile device via the links below:
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How to edit your profile
This article shows you how to edit your Profile. The Prism team recommends you edit your profile as the first step to setup your Prism Master Account or a new staff member profile. To add or update information, click on your Profile in the top right ...
How to change your Prism password
To change your password, click on your profile at the top right of the Prism portal, then select Change Password. Enter your current Password, then enter your new Password and confirm it by retyping your new password. Click Save. Your password has ...
How to reset your Prism password
Go to the Prism login screen. Click on Forgot Password. Enter the email address you’d like a recovery link to be sent to and select Continue. The Prism team send you an email allowing you to set a new password by clicking on the Choose your new ...
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This section allows you to configure relevant organisation settings. To add or update information, click on your profile at the top right of the screen, then select Organisation Config. Specify your organisation information just to get you started. ...
How to add staff, remove staff and manage staff permissions
Add staff to your Prism account while customising their access and permissions with ease. When adding staff to Prism, we recommend waiting until your domain and Prism account are setup to securely send emails from your selected email address. You ...