How to Change or Add an Owner's Email Address
If you want to update an existing owners email address or add an additional email to their account, follow the steps below.
Note: This will update the email address that the owner receives communications to, if the owner is completely changing their email and wants to alter the email they use to login to their Prism account - please email email@example.com.
2. Click 'Edit Owner'
3. Enter, delete or add a new email address in the 'Email Address' field
4. Click 'Submit'.
How do I change an Owner or Staff Member's email address?
This feature is not currently available in Prism due to the email being the key item required for login. If you wish to add or change the email address of an owner or a staff member, please email firstname.lastname@example.org and we will make the required ...
How to Adjust Ownership Share
During the Horses career, there will be times when you need to adjust the shares amongst the Owners, either when one sells to another or a new one comes in and the shares need to be adjusted. To do that, do the following: Go to Horse page Select ...
How to Add a New horse to an Owner
To add a Horse to an Owner, follow the instructions below: From Owner page, select the owner in the list Next to HORSE ACCESSIBILITY, click + Add Horse Access button Edit Horse Ownership dialog opens and allows you to adjust the ownership share ...
How to Archive an Owner
If you wish to remove an owner from a horse, you can archive the owner to ensure you maintain the transaction history of the horse When you archive an owner, it means the horse will stay in their list as an archived horse. But the owner won’t be able ...
An owner unsubscribed by mistake. How do I add the owner back into Prism?
Currently this feature is not supported by Prism. If you wish to add an owner that unsubscribed back into your mailing list, please email email@example.com and we will do it for you.