How to configure and assign Owner Groups
Owner Groups can be configured to allow you to target certain owners in Stable Updates.
You may wish to group similar owners based on their interests. Likewise, if you have a group of Owners who don’t currently own a share in any horse, you can create a group to communicate to them also.
To achieve this, first create the Owner Group and then assign owners into those Groups.
Create Owner Groups
To add or update Owner Groups, click on your profile at the top right of the screen, then select Master Config.
Then go to the owner Group screen
Click the blue + icon and enter the name of the Owner Group you wish to add. Or you can edit the name of any existing Owner Group, or delete any Owner Group.
Once your Owner Group(s) have been configured, in each Owner Group, select one or multiple Owners from the drop-down list of Owners, and click the green + button to add them to the Group.
How to email a Stable Update
Stable Updates are for updating owners and stakeholders about general information from your stable including news, marketing and events. In each Stable Update you can choose to send to: one, multiple or all Owners Owners of one, multiple or all ...
Get started with Communications
Owner Communications module overview The Owner Communications module allows you to perform the following actions: upload media (Photo, Video and Audio ) to your horse profiles, on Prism Web or Mobile Apps; record media (Photo, Video and Audio) and ...
How to set owner communication permissions
Once you have added an owner or selected an existing owner, you will be able to set the Permissions that determine: which email notifications they receive; and what the owner can see regarding their horse in the Prism Owner Portal. First, enable or ...
How to get horse update reminders
This reminder alerts you to when a horse and its owners has not been updated for a certain period. Updates are defined as any media (photos, images, audio, documents) and reports (pre/post-race, general) and excludes notifications, acceptances and ...
How to add horses to an owner's account
To add horses to an owner's account, follow the steps below: 1. Navigate to the specific owner under the 'Owner' tab 2. Scroll down to the Horse Accessibility section 3. Click on Add Horse Access to bring up Horse Ownership pop up 3. Proceed to: ...