Comms
How Owners Can Unsubscribe from Content Types from an Associated Stable
When an Owner receives emails from an associated Stable and no longer wants to receive certain email notifications, they can click the Unsubscribe link in a Prism email. They will be taken to the Email Preferences page, where they can choose which ...
How Trainer, Syndicator, or Delegated Staff Can View the Horse Updates Summary
A new enhancement is now available on the Comms page, allowing Trainer, Syndicator, and Delegated Staff to view a summary of all horse updates in one place. The Horse Updates Summary includes the following tabs: Draft & Scheduled Users can: View ...
How to view Newsletter logs sent to Trainer/ Syndicator
A new Newsletter feature is now available in the Trainer and Syndicator Portals (web platform) for users who have a live website powered by Prism. The Newsletter feature allows users to view newsletter subscription logs submitted by visitors through ...
ATA PORTAL
Overview The ATA Hub connects ATA admins with Prism trainers (referred to as "Owners" in the ATA portal) through two main channels: Public Announcements: Website articles visible to everyone Private Communications: Stable Updates visible only to ATA ...
How to manage Horse Report(s)
How to add a Pre-Race or Post-Race Report Pre-Race and Post-Race Reports allow you to send out pre-populated reports to your owners, upon Race Acceptance and Race Results being added into your Prism Portal. This usually occurs within 30 minutes of ...
How to email a Group Update
Group updates are a great way of keeping your owners informed without spamming them with multiple emails at a time. We understand that some stables may be sending group updates with hundreds of horses at a time. Click the purple + button, then select ...
How to email a Stable Update
Stable Updates are for updating owners and stakeholders about general information from your stable including news, marketing and events. In each Stable Update you can choose to send to: one, multiple or all Owners in the stable Owners of one, ...