Get Started with Prism
How to use this Support & Learning Centre
The Prism Support & Learning Centre is a great resource to help you configure and use Prism to get the best out of your subscription. It's also the best place to request additional support and guidance from our Support Team.
Get started with the Prism Mobile App
Your Prism Master User and each Staff Member can login to the Prism Mobile App on Android or Apple iOS devices. Your Prism subscription includes unlimited use of the Prism Mobile App. Your owners can also login to the same Prism Mobile App using ...
How to configure Locations, Statuses, Barns & Paddocks and Horse Categories
A key step in the configuration of your Prism account, is to setup: Locations which a horse can be assigned to Horses Statuses which can be assigned to a horse Location - Status Presets to more quickly assign frequent Location - Status combinations ...
How to configure your Organisation
This section allows you to configure relevant organisation settings. To add or update information, click on your profile at the top right of the screen, then select Organisation Config. Specify your organisation information just to get you started. ...
How to add and maintain Staff Members and Permissions
Not every staff member needs to access your Prism account to view or record activity. For those that do, you can easily add new staff members as Prism Users and maintain their security permissions. We do recommend waiting until your domain and Prism ...
How to set your Timezone and Notifications
This article shows you how to configure your Time Zone and Notification settings. We recommend you perform this action when logged in as your Prism Master Account, as one of the first steps in configuring your Prism Account. Each staff member (user) ...
How to edit your Profile
This article shows you how to edit your Profile. We recommend you do this as the first step to setup your Prism Master Account or your new staff member (user) profile. To add or update information, click on your profile at the top right of the ...
How to change your Prism password
To change your password, click on your profile at the top right of the screen, then select Change Password Enter your current Password, then enter your new Password twice.
How to reset your Prism password
On the Prism Login screen (https://www.prism.horse/login) click the Forgot Password link. The system will then send you an email where you can set a new password by clicking on the Choose your new password button.
Recent Articles
[Finance] Adjust Discount when Regenerating Statements
Release Date: 12 May 2023 | Finance When regenerating Statements for the most recent period, you can now adjust owner discounts should they need correcting or removing. In the Modify Statement window, select the option 'Adjust Discount', just beneath ...
[Horse Notes] Trot Up and Blood Profile Notes now available in Lifetime View
Release Date: 12 May 2023 | Stable and Farm Management Both Trot Up and Blood Profile horse notes have been added to the Lifetime View. In Lifetime View, select the options to display Blood Profile and / or Trot Up Note, via the check boxes at the ...
How to use this Support & Learning Centre
The Prism Support & Learning Centre is a great resource to help you configure and use Prism to get the best out of your subscription. It's also the best place to request additional support and guidance from our Support Team.
How to assign default Work Rider to a horse
You can optionally default a Work Rider for every horse. When new trackwork tasks are created (or copied from previous days), the default work rider will be assigned. You can assign a default work rider in two ways. 1. Via the Horse Profile 2. When ...
Stallion Reports
WEEKLY STATISTICS The Weekly Stats tab show stallion activities each week. That includes how many covers occurred, how many scans recorded, and the rate of positive pregnancies. • Default period for the report is from the first day of this season to ...